MoneySend is a convenient and safe service to transfer funds to your friends and relatives. However if you send money to a stranger, you run the risk of becoming a victim of fraud. This page is specifically written to warn you and help to protect yourself from fraud and theft of your funds. Please read and share these warnings and tips with your family to be protected against fraud.
Watch out! Most likely you are facing scam if strangers urge you over a phone, via SMS, email or regular mail to make a money transfer for the following reasons:
There may be other scams when you are asked to make a money transfer to a stranger. Make sure you verify the information. Before you transfer the money, confirm it with your family/friends.
Remember that the staff of MoneySend and its partners will never initiate calls, letters and other contact with customers to specify any personal data or other data on the transfer. In case of such contact, we recommend you not to provide any information but immediately contact MoneySend call center for clarifications.
You should immediately contact MoneySend call center if the staff of another company or organization request you to provide any additional data (password, PIN-code, one-time confirmation code, etc.) or offer to enter false data (phone number of the beneficiary or the sender), or act in a manner which make you suspect of fraud.
Should you have become a victim of fraud, immediately contact the police and MoneySend call center : 035103301. If the transfer has not been paid out yet, our staff will try to temporarily block the payment.
MoneySend will cooperate with the police to provide all the assistance to identify and land the fraudsters.